FIVE-STEP PROCESS OF TRAINING

The best type of training takes advantage of the way people learn. I have found the best training method to be a five-step process:

Step 1: I model. The process begins with my doing the tasks while the person being trained watches. When I do this, I try to give the person an opportunity to see me go through the whole process. When people see the task performed correctly and completely, it gives them something to try to duplicate.

Step 2: I mentor. I continue to perform the task, but this time the person I’m training comes alongside me and assists in the process. I also take time to explain not only the how but also the why of each step.

Step 3: I monitor. The trainee performs the task and I assist and correct. It’s especially important during this phase to be positive and encouraging. Work with him until he develops consistency. Once he’s gotten down the process, ask him to explain it to you.

Step 4: I motivate. I take myself out of the task at this point and let the trainee go. My task is to make sure he knows how to do it without help and to keep encouraging him. At this time the trainee may want to make improvements to the process. Encourage him to do it, and at the same time learn from him.

Step 5. I multiply. This is my favorite part of the whole process. Once the new leaders do the job well, it becomes their turn to teach others how to do it. As teachers know, the best way to learn something is to teach it.

Follow the five-step training process with someone today.

Reference:

Maxwell, J. C. (2007). Maximize your day: 365 days of insights to develop the leader within you and influence those around you. Manila, Philippines: OMF Literature Inc.